Northern Arizona VA Health Care System
About the Northern Arizona VA Health Care System
The Northern Arizona VA Healthcare System (NAVAHCS) is a Joint Commission-accredited, complexity level three facility serving 26,000 Veterans across Northern Arizona. NAVAHCS provides a continuum of primary and secondary level medical, rehabilitative and long-term care to Veterans residing in northern and central Arizona. Acute medical care consists of primary and secondary inpatient medicine and ambulatory care, which includes general medicine, ambulatory procedures, and selected specialized medical clinics. The Emergency Department is open 24 hours/7 days a week. The VA Medical Center is located in Prescott, Arizona and Community Based Outpatient Clinics are located in Anthem, Flagstaff, Cottonwood, Kingman and Lake Havasu City, AZ. NAVAHCS has four Outreach (Telehealth) Clinics; Holbrook, Page, Tuba City, Polacca and Kayenta, AZ, along with a Primary Care Outreach Clinic in the Indian Health Service Health Care Center located in Chinle, AZ and a mobile clinic located in Chinle, AZ serving outlying Navajo Veterans at Pinon and Kayenta, AZ. NAVAHCS catchment area cover over 60,000 square miles.
85 Bed Community Living Center (CLC)
Provides medical, nursing, rehabilitation and other supportive services for short term stay and limited long term stay. Beds dedicated for dementia special care, respite care, hospice and palliative care, physical medicine and rehabilitation, skilled nursing, and geriatric evaluation programs.
21 Bed Acute Care Unit
The Medicine inpatient wards are comprised of a fifteen bed medical unit, all with private rooms, and a separate six bed Med/telemetry unit. Our Medicine units provide patient centered care, focused on the whole person and their specific healthcare needs and to transition to home successfully. All patients have access to physical medicine and rehabilitation, dietary consultation, social and mental health services as well as self-care education. The medicine unit provides care to adult Veterans with a variety of general medical needs (IV therapy, wound care, chronic pain, monitoring of dysrhythmias) and education regarding their illness.
120 Bed Domiciliary
The Domiciliary is a Mental Health Residential Rehabilitation Treatment Program (MH RRTP) for Veterans who have mental health, substance use, and vocational recovery goals that can be addressed during a short-term stay. Routine medical care is available. The program is to enhance independence, foster self-sufficiency, and aid in recovery. Treatment program activities are geared toward bio psychosocial rehabilitation, physical well-being, socio-economic stabilization, vocational enhancement, and leisure planning.
For information on the location of our main facility and CBOCs, driving directions, maps, parking, hospitality services and more, please go to our Visitor Information page.
Facility Facts and Statistics
VA embraces five "Core Values" for all of our employees. We need values in place as the "backbone" for our health care system.
Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.
Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.
Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.
Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.