Contact the Northern Arizona VA Health Care System
Prescott VA Medical Center
- Local Phone: (928) 445-4860
Toll Free: 1-800-949-1005
FAX (928) 776-6076
American Indian Services Coordinator
- Local Phone: (928) 776-6079
Toll Free: 1-800-949-1005, ext. 6079
Anthem Clinic
- Local Phone: (623) 551-6092
Toll Free: 1-800-949-1005, ext. 7200
Appointments and Scheduling
- Local Phone: (928) 776-6197
Toll Free: 1-800-581-8387
For more information, please visit our Appointments page.
Billing and Collections
- To speak with someone in our billing section, call the Medical Center at (928) 445-4860, ext. 5423, or Toll Free: 1-800-949-1005, ext. 5423, or visit our Billing and Insurance page. For more information, visit the Copays and Charges website.
Caregiver Support Coordinator
- Suzanne Ball, RN
Prescott Local Phone: (928) 445-4860, ext 5465
Toll Free: 1-800-949-1005, ext 5465
Chaplain
- Jack Unangst
Phone (928) 445-4860 Ext 6029
Compensation and Pension Supervisor
- Julie Stoneroad Vedda
Phone (928) 445-4860 Ext 6983
Contact the VA - Inquiry Routing and Information System (IRIS)
Cottonwood Clinic
- Local Phone: (928) 649-1523
Toll Free: 1-800-949-1005, ext. 7331
Health Care Benefits
Fee Basis
- Local Phone: (928) 445-4860, ext. 6030
Toll Free: 1-800-949-1005, ext. 6030
Flagstaff Clinic
- Local Phone: (928) 226-1056
Toll Free: 1-800-949-1005, ext. 7820
Former Prisoner of War (FPOW) Advocate
- Kevin Draper, LCSWL
Local Phone: (928) 445-4860, ext. 6549
Freedom of Information Act (FOIA)
- Lori Rosenberg: (928) 445-4860 ext. 6218
Toll Free: 1-800-949-1005 ext. 6218
E-mail at 649FOIA@VA.GOV
Healthcare for Homeless Veterans Program Coordinator
- Local Phone: (928)445-4860, ext. 6380
Toll Free: 1-800-949-1005, ext. 6380
Homeless Veteran Coordinator
- Ed Shier
Phone (928) 445-4860 ext 5303
Human Resources
- Jade Allen
Local Phone: (928) 776-6015
Toll Free: 1-800-949-1005, ext. 6015
For more information, visit our Careers page.
Kingman Clinic
- Local Phone: (928) 692-0080
Toll Free: 1-800-949-1005, ext. 6830
Lake Havasu City Clinic
- Local Phone: (928) 680-0090
Toll Free: 1-800-949-1005, ext. 7300
Military Sexual Trauma Coordinator
- Sharon Johnson
Local Phone: (928) 445-4860, ext. 6456
Toll Free: 1-800-949-1005, ext. 6456
My HealtheVet Coordinator
- Susan Gladstein
Local Phone: (928) 445-4860, ext. 6859
Toll Free: 1-800-949-1005, ext. 6859
News Media
- Members of the news media should contact our Public Affairs Office at (928) 776-6013 or 1-800-949-1005, ext. 6013 . For urgent matters or after hours call (928) 499-7760. For more information, visit our News Room.
Operation Enduring Freedom / Operation Iraqi Freedom / Operation New Dawn (OEF/OIF/OND) Program
Team Member Contact Information:
- Program Manager
Markham Breen and Jennifer Dobberstein
Local Phone: (928) 445-4860, ext. 6308
Toll Free: 1-800-949-1005, ext. 6308
- Eligibility and Enrollment
Local Phone: (928) 445-4860, ext. 6224
Toll Free: 1-800-949-1005, ext 6224
- Administrative Contact
Local Phone: (928) 445-4860, ext. 7516
Toll Free: 1-800-949-1005, ext 7516
- The OEF/OIF/OND Program Manager is located in Building 107, Room 112.
Patient Advocate
- Barbara Echeverria
Building 117, Room 1B-106
Local Phone: (928) 776-6008
Toll Free: 1-800-949-1005, ext. 6008
Fax: (928) 717-7495
Hours of Operation:
- 8:00 a.m. to 4:30 p.m., Monday - Friday (Except federal Holidays)
For more information, please visit our Patient Concerns page.
Pharmacy
- Pharmacy
Local Phone: (928) 445-4860, ext. 2143
Toll Free: 1-800-949-1005, ext. 2143
- Refill Line
Local Phone: (928) 717-7470
Toll Free: 1-800-949-1005, ext. 7470
- Online refills and medication information via MyHealtheVet
For more information, visit our Pharmacy page.
Police (VA)
- Local Phone: (928) 776-6019
Toll Free: 1-800-949-1005, ext. 6019
Privacy Officer
- To speak with our privacy officer, call the Medical Center at (928) 776-6088.
Release of Information
- If you need to get information from your medical records, please contact our Release of Information Office, Lori Rosenberg at (928) 445-4860, ext. 6218, or 1-800-949-1005, ext.6218 or e-mail at 649FOIA@VA.GOV. The Release of Information Office is located in Building 155, Room A-103. For more information, please visit Release of Information.
Suicide Prevention Coordinator
- Cheryl Phelan
Phone (928) 499-9584
YOU ARE NOT ALONE - Call 24 hours/day, 7 days/week
Veterans Crisis Line: 1-800-273-TALK (8255)
Telicare
- For Veterans in need of medical advice or assistance with appointments calls are answered locally 8:00 a.m. to 4:00 p.m., Monday - Friday (except Federal Holidays). For more information visit Telicare. Emergency medical advice is available after hours:
- Local Phone: (928) 776-6197
- Toll Free: 1-800-581-8387
Veterans Justice Outreach Coordinator
- George Lawson, LCSW
Phone (928) 445-4860, Ext. 5279
Women Veterans Program Manager
- Susan Johnson-Molina
Local Phone: (928) 445-4860, ext. 6688
Toll Free: 1-800-949-1005, ext. 6688