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Northern Arizona VA Health Care System

 

Contact the Northern Arizona VA Health Care System

Northern Arizona VA Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services.

Prescott VA Medical Center

  • Local Phone: (928) 445-4860
    Toll Free: 1-800-949-1005
    FAX (928) 776-6076

American Indian Services Coordinator

  • Matt Herriman
  • Local Phone: (928) 524-1050  ext. 5292
    or 928-460-1087

Anthem Clinic

  • Local Phone: (623) 249-2300
  • Toll Free:  1-800-949-1005 ext. 2300

Appointments and Scheduling

  • Local Phone: (928) 776-6197
    Toll Free: 1-800-581-8387
    For more information, please visit our Appointments page.

Billing and Collections

  • To speak with someone in our billing section, call the Medical Center at (928) 445-4860, ext. 5423, or Toll Free: 1-800-949-1005, ext. 5423, or visit our Billing and Insurance page.  For more information, visit the Copays and Charges website.

Caregiver Support Coordinator

  • Suzanne Ball, RN
    Prescott Local Phone: (928) 445-4860, ext 5465
    Toll Free: 1-800-949-1005, ext 5465

Chaplain

  • Jerry Caffrey                                                                                               
    Phone (928) 445-4860 Ext 6478

Chinle Clinic

  • Local Phone: (928) 674-7675

Compensation and Pension Appointments

  • Compensation and Pension Appointment Line
    Phone (928) 445-4860 Ext 6195

Contact the VA - Inquiry Routing and Information System (IRIS)

  • VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

Cottonwood Clinic

  • Local Phone: (928) 649-1523
    Toll Free: 1-800-949-1005, ext. 7331

Emergency Hospitalization

  • Local Phone: (928) 445-4860, ext. 6484 (between the hours of 8 a.m. - 4:30 p.m.)
    Local Phone: (928) 445-4860, ext. 6367 (Weekend, Holiday, Evening, Night hours)
    Fax Number: (928) 775-8666

Enrollment Coordinator

  • Steve Frederic 
  • Local Phone:  (928) 445-4860, ext. 6880

Flagstaff Clinic

  • Local Phone:  (928) 226-1056                                                                     
    Toll Free:  1-800-949-1005, ext. 7820 

Fee Basis

  • Local Phone: (928) 445-4860, ext. 6030
    Toll Free: 1-800-949-1005, ext. 6030

Former Prisoner of War (FPOW) Advocate

  • Kevin Draper, LCSWL
    Local Phone:  (928) 445-4860, ext. 6549

Freedom of Information Act (FOIA)

  • Tony Destin:  (928) 445-4860 ext. 6218
    Toll Free:  1-800-949-1005 ext. 6218
    E-mail at 649FOIA@VA.GOV  

Health Care Benefits

Health Promotion Disease Prevention (HPDP)

The HPDP program provides education to help promote good health and prevent chronic disease from developing.

  • Contact Bill Franecki BSN, RN
  • Phone:  928-445-4860 ext 6815

Holbrook Primary Care Telehealth Outpatient Clinic (PTOC)

  • Local Phone: (928) 524-1050

Healthcare for Homeless Veterans Program Coordinator

  • Local Phone: (928)445-4860, ext. 6380
    Toll Free: 1-800-949-1005, ext. 6380

Homeless Veteran Coordinator

  • Ed Shier
    Phone (928) 445-4860 ext 5303

Human Resources

  • Local Phone: (928) 776-6015
    Toll Free: 1-800-949-1005, ext. 6015
    For more information, visit our Careers page.

Kingman Clinic

  • Local Phone: (928) 718-7300

Lake Havasu City Clinic

  • Local Phone: (928) 505-7100
    Toll Free: 1-800-949-1005, ext. 7100

Military Sexual Trauma Coordinator

  • Sharon Bowen
    Local Phone: (928) 445-4860, ext. 6456
    Toll Free: 1-800-949-1005, ext. 6456

My HealtheVet Coordinator

  • Contact Bill Franecki BSN, RN
  • Phone: 928-445-4860 ext 6815

Operation Enduring Freedom / Operation Iraqi Freedom / Operation New Dawn (OEF/OIF/OND) Program

  • Contact Kim Wright, LSCSW, OEF/OIF/OND Program Manager
  • Phone:  928-445-4860 ext. 6308

OEF/OIF/OND Team Member Contact Information:

  • Eligibility and Enrollment
    Local Phone: (928) 445-4860, ext. 6224
    Toll Free: 1-800-949-1005, ext 6224
  • Administrative Contact
    Local Phone: (928) 445-4860, ext. 7516
    Toll Free: 1-800-949-1005, ext 7516
  • The OEF/OIF/OND Program Manager is located in Building 107, Room 112.

Page Primary Care Telehealth Outpatient Clinic (PTOC)

  • Local Phone: (928) 645-4966

Patient Advocate

  • Barbara Echeverria
    Building 117, Room 1B-160
    Local Phone: (928) 776-6008
    Toll Free: 1-800-949-1005, ext. 6008
    Fax: (928) 717-7495

Polacca Primary Care Telehealth Outpatient Clinic (PTOC)

  • Local Phone: (928) 283-4465

Pharmacy

  • Pharmacy
    Local Phone: (928) 445-4860, ext. 6143
    Toll Free: 1-800-949-1005, ext. 6143
  • Refill Line
    Local Phone: (928) 717-7470
    Toll Free: 1-800-949-1005, ext. 7470
  • Online refills and medication information via MyHealtheVet 
    For more information, visit our Pharmacy page.

Police (VA)

  • Local Phone: (928) 776-6019
    Toll Free: 1-800-949-1005, ext. 6019

Privacy Officer

  • To speak with our privacy officer, Tony Destin, call the Medical Center at (928) 445-4860 ext. 6218, or 1-800-949-1005, ext. 6218 or e-mail at 649FOIA@VA.GOV

Public Affairs

  • Members of the news media should contact our Public Affairs Officer at (928) 717-7587.  For urgent matters or after hours, please call (928) 776-6019. For more information, visit our News Room.

Release of Information

  • If you need to get information from your medical records, please contact our Release of Information Office, The Release of Information Office is located in Building 155, Room A-103, or call (928) 445-4860 x7510.  For more information, please visit Release of Information.

Suicide Prevention Coordinator

YOU ARE NOT ALONE - Call 24 hours/day, 7 days/week
Veterans Crisis Line: 1-800-273-TALK (8255)

Telicare

  • For Veterans in need of medical advice or assistance with appointments calls are answered locally 8:00 a.m. to 4:00 p.m., Monday - Friday (except Federal Holidays). For more information visit Telicare.  Emergency medical advice is available after hours:
  • Local Phone:  (928) 776-6197
  • Toll Free:  1-800-581-8387

Tuba City Primary Care Telehealth Outpatient Clinic (PTOC)

  • Local Phone: (928) 283-4465
    Fax Number: (928) 283-5916

Veterans Justice Outreach Coordinator

  • George Lawson, LCSW
    Phone (928) 445-4860, Ext. 5279

Women Veterans Program Manager

  • Susan Johnson-Molina
    Local Phone: (928) 445-4860, ext. 6688
    Toll Free: 1-800-949-1005, ext. 6688

Hours of Operation:

  • 8:00 a.m. to 4:30 p.m., Monday - Friday (Except federal Holidays)
    For more information, please visit our Patient Concerns page.