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Northern Arizona VA Health Care System

 

Appointments

Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to http://www.va.gov/health/access-audit.asp.

Telecare is your gateway to scheduling, canceling or changing your appointments.

To speak with someone for assistance with your appointments, please call 8:00 a.m. to 4:00 p.m., Monday - Friday (closed Saturday, Sunday and Federal Holidays).

Local Phone: (928) 776-6197
Toll Free: 1-800-581-8387

For a listing of your current appointments, please call Telicare.

If you have an existing appointment and cannot keep it, please let us help you reschedule or cancel your appointment. This way, we will be able to see another Veteran during that time period.

Scheduling Appointments at the Community Based Outpatient Clinics:

For information on scheduling appointments at one of our Outpatient Clinics, please visit the clinic's webpage: