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Northern Arizona VA Health Care System



Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to

Telecare is your gateway to scheduling, canceling and/or changing your appointments.

To speak with someone for assistance with your appointments, please call (928) 776-6197 or Toll Free:  1-800-581-8387, Monday - Friday, 8 a.m. - 4 p.m. (closed Federal Holidays).

For a listing of your current appointments, please call Telicare at 1-800-581-8387.

If you have an existing appointment and cannot keep it, please let us help you reschedule or cancel your appointment. This way, we will be able to see another Veteran during that time period.

Scheduling Appointments at the Community Based Outpatient Clinics:

For information on scheduling appointments at one of our Outpatient Clinics, please visit the clinic's webpage: