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Northern Arizona VA Health Care System


If you have symptoms of fever, cough, and shortness of breath, call us at the Nurse Advice Line at 1-877-252-4866 before visiting us. For other concerns, you may be able to access VA care from home by phone or using VA virtual care options. More Details


To get answers to questions you have about coronavirus and how VA is responding, visit our Coronavirus FAQs page or read VA's public health response.

For the latest information about coronavirus, visit the Centers for Disease Control (CDC).

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Welcome to the Northern Arizona VA Health Care System


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COVID-19 Operational Facility Updates

COVID-19 Operational Facility Updates

Northern Arizona VA Health Care System (NAVAHCS) is focused on protecting our Veterans and staff as VA responds to COVID-19. We are limiting access to the campus and have implemented screening procedures prior to entrance into the facility to mitigate exposure and transmission of COVID-19 to our Veteran population. 

  1. Facility Access:  Access to the Medical Center is limited to Veterans who are receiving care and one caregiver if they require assistance. NO VISITORS under the age of 18 will be permitted, including infants.

  2. Screening procedures:  NAVAHCS staff will ask Veterans and visitors screening questions each time they enter the Medical Center. Screening criteria may change as information about COVID-19 evolves. All visitors will be screened for COVID-19 as described below:
Screening will include the following information:
  • Fever (100.4F or 38C)                         
  • Cough
  • Flu symptoms
  • Shortness of breath
  • Quarantined in the past 14 days

The goal is to approve access to individuals with no fever or symptoms. Visitors who screen positive will not be granted access.

Veterans who screen positive will go through a clinical assessment to determine the course of care.

  1. Transportation Services: Please be aware that the DAV has cancelled all transportation and the Veterans Transportation Service (VTS) are limited to essential appointments only. This will impact patients’ appointments. Veterans will go through the screening process during pick-up and again when they arrive on station.
  2. Appointments: We understand Veterans may not want to cancel their appointments and we are offering a solution. NAVAHCS staff are contacting Veterans who have upcoming appointments to coordinate Veteran Video Connect, Clinical Video Teleconferencing (CVT) and telephone appointments.  
Thank you for your understanding and patience during this time!

For more information about the Coronavirus, please visit: Learn more »

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Northern Arizona VA Health Care System

500 Hwy 89N
Prescott, AZ 86313
928-445-4860 | 800-949-1005 Directions

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