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Northern Arizona VA Health Care System


If you have symptoms of fever, cough, and shortness of breath, call us at the Nurse Advice Line at 1-877-252-4866 before visiting us. For other concerns, you may be able to access VA care from home by phone or using VA virtual care options. More Details


For VA-specific information: Read our coronavirus FAQs and public health response, or use our coronavirus chatbot.

Prepare for a visit: Everyone entering our facilities is screened, and visitors are limited. Face coverings are mandatory. Please contact us first before going to any of our locations. For some needs, you may be able to get care at home by phone or video.

For the latest coronavirus information: Visit the CDC website.

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NAVAHCS Facility Update

It is now Flu Season and NAVAHCS Drive-Thru Flu Clinic is open, Monday – Friday (except Federal Holidays) from 9 a.m. – 3:30 p.m. in Parking Lot V, across from the screening/check-in area. Beginning on Thursday, November 19, the Drive-Thru Flu Clinic will ONLY be available on Thursdays from 9 a.m. - 3 p.m. Please DO NOT come to the VA unless you have an appointment. If you are feeling ill, please stay home. NAVAHCS will offer flu shots through a Mobile Veteran Only Flu Clinic in the community at various VFW, American Legion and Public Library locations in Yavapai starting in December. More information to follow.

Veterans who wish to receive their flu vaccine in the community can also click the link below to find a pharmacy in their area: In Network Pharmacy and Urgent Care finder for flu shots

Northern Arizona VA Health Care System (NAVAHCS) continues to focus on protecting our Veterans and staff as VA responds to COVID-19. NAVAHCS developed a plan to slowly increase scheduling of face-to-face appointments as clinically indicated by our providers. We will continue to utilize virtual options of care such as: VA Video Connect (VVC) and telephone appointments. 

  1. Facility AccessAccess to the Medical Center is still limited to Veterans who are receiving care and one caregiver. NO VISITORS and no one under the age of 18 will be permitted. Veterans must wear a mask while at the Medical Center.

  2. Screening proceduresNAVAHCS staff will continue asking screening questions to everyone who enters the Medical Center. Screening criteria may change as information about COVID-19 evolves.

If you need to contact your team for non-emergent issues, please do so through MyHealtheVet online patient portal Secure Messaging. If you have not registered for MyHealtheVet, you can do so through the link and if you need assistance signing up, please call our MyHealtheVet Coordinator at 928-830-7644.

   3.  Access: The Veterans Canteen Service (VCS) kitchen and store are open, however, the dining area is closed. The Whipple Museum, Library and Veteran Service Organization Offices are still closed.

   4.  Beneficiary Travel: VHA has created a new way to process travel claims for Veterans. Go to and create your profile. Travel claims will be processed through this link in a more efficient matter for Veterans and VA staff. 

   5.  Veterans Day Parade:
The Annual Veterans Day Parade in Downtown Prescott is taking place on November 11 at 11 a.m. (Opening Ceremonies at 10:30 a.m. across from the courthouse). This year’s theme is “Honoring Our Military Families”. Everyone is welcome to come out and join us, bring your chairs and arrive early so you can get a good parking spot. The Veterans Day Parade usually ends around 12:30 p.m. Any questions, please contact the City of Prescott at 928-777-1552. 
   6.  Resources:
We have included an FAQ list to assist Veterans with some of their questions. Thank you for your understanding and patience during this time!

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Northern Arizona VA Health Care System

500 Hwy 89N
Prescott, AZ 86313
928-445-4860 | 800-949-1005 Directions

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