Contact the Northern Arizona VA Health Care System - Northern Arizona VA Health Care System
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Northern Arizona VA Health Care System

 

Contact the Northern Arizona VA Health Care System

Northern Arizona VA Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Prescott VA Medical Center

  • Local Phone: (928) 445-4860
    Toll Free: 1-800-949-1005

American Indian Services Coordinator

  • Shawndin Tracy 
  • Local Phone: (928) 445-4860 ext. 3397
    or 928-910-3072

Anthem Clinic

  • Local Phone: (623) 249-2300
  • Toll Free:  1-800-949-1005 ext. 2300

Appointments and Scheduling

  • Local Phone: (928) 776-6197
    Toll Free: 1-800-581-8387
    For more information, please visit our Appointments page.

Billing and Collections

  • To speak with someone in our billing section, call the Medical Center at (928) 445-4860, ext. 6876, or Toll Free: 1-800-949-1005, ext. 6876, or visit our Billing and Insurance page.  For more information, visit the Copays and Charges website.

Caregiver Support Coordinator

  • Markham Breen, LSW Caregiver Support Coordinator
    Prescott Local Phone: (928) 445-4860, ext 5305.   
    Toll Free: 1-800-949-1005, ext 5305

Chaplain

  • Gerald Miller                                
  • Phone (928) 445-4860 Ext 6478

Chinle Clinic

  • Local Phone: (928) 674-7675

Compensation and Pension Appointments

  • Compensation and Pension Appointment Line
    Phone (928) 445-4860 Ext 6195

Contact the VA - Inquiry Routing and Information System (IRIS)

  • VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

Cottonwood Clinic

  • Local Phone: (928) 649-1523
    Toll Free: 1-800-949-1005, ext. 5600

Emergency Hospitalization

  • Local Phone: (928) 445-4860, ext. 6484 (between the hours of 8 a.m. - 4:30 p.m.)
    Local Phone: (928) 445-4860, ext. 6367 (Weekend, Holiday, Evening, Night hours)
    Fax Number: (928) 775-8666

Enrollment Coordinator

  • Local Phone:  (928) 445-4860, ext. 6897

Equal Employment Opportunity Manager (EEO)

  • Kim Johnson
    Local Phone:  (928) 776-6146

Flagstaff Clinic

  • Local Phone:  (928) 226-1056                                                                     
    Toll Free:  1-800-949-1005, ext. 7820 

Fee Basis

  • Local Phone: (928) 445-4860, ext. 6030
    Toll Free: 1-800-949-1005, ext. 6030

Former Prisoner of War (FPOW) Advocate

  • Local Phone:  (928) 445-4860, ext. 5421

Freedom of Information Act (FOIA)

  • Privacy Officer:  (928) 445-4860 ext. 6218
    Toll Free:  1-800-949-1005 ext. 6218
    E-mail at 649FOIA@VA.GOV  

Health Care Benefits

Health Promotion Disease Prevention (HPDP)

The HPDP program provides education to help promote good health and prevent chronic disease from developing

  • Phone:  928-445-4860 ext 6815

Holbrook Primary Care Telehealth Outpatient Clinic

  • Local Phone: (928) 524-1050

Healthcare for Homeless Veterans Program Coordinator

  • Local Phone: (928)445-4860, ext. 6380
    Toll Free: 1-800-949-1005, ext. 6380

Homeless Veteran Coordinator

  • Jason Ramos, LSW
    Phone (928) 445-4860 ext 5274

Human Resources

  • Local Phone: (928) 776-6015
    Toll Free: 1-800-949-1005, ext. 6015
    For more information, visit our Careers page.

Kingman Clinic

  • Local Phone: (928) 718-7300

Laboratory

  • Building 164   928-445-4860 Ext 7630

Lake Havasu City Clinic

  • Local Phone: (928) 505-7100
    Toll Free: 1-800-949-1005, ext. 7100

Low Vision Clinic

  • Building 117, First Floor, Room 147   928-445-4860 Ext 6018
  • Spencer Peterson

Military Sexual Trauma Coordinator

  • Julie Borovik
    Local Phone: (928) 445-4860, ext. 4831
    Toll Free: 1-800-949-1005, ext. 4831

My HealtheVet Coordinator

  • Tim Howe
  • Phone: 928-830-7644

Nurse Advice Line

  • Toll-Free
  • Phone: 1-800-581-8387

Page Primary Care Telehealth Outpatient Clinic

  • Local Phone: (928) 645-4966

Patient Advocate

  • Nissa Winstead
    Building 117, Room 1B-106
    Local Phone: (928) 776-6008
    Toll Free: 1-800-949-1005, ext. 6008

Polacca Primary Care Telehealth Outpatient Clinic

  • Local Phone: (928) 283-4465

Pharmacy

  • Pharmacy, Bldg. 164
    Local Phone: (928) 445-4860, ext. 6143
    Toll Free: 1-800-949-1005, ext. 6143
  • Refill Line
    Local Phone: (928) 717-7470
    Toll Free: 1-800-949-1005, ext. 7470
  • Online refills and medication information via MyHealtheVet 
    For more information, visit our Pharmacy page.

Police (VA)

  • Bldg. 28
    Local Phone: (928) 776-6019
    Toll Free: 1-800-949-1005, ext. 6019

Privacy Officer

  • Call the Medical Center at (928) 445-4860 ext. 7407, or 1-800-949-1005, ext. 7407 or e-mail at 649FOIA@VA.GOV

Public Affairs

  • Members of the news media should contact our Public Affairs Officer at (928) 717-7587.  For urgent matters or after hours, please call (928) 776-6019. For more information, visit our News Room.

Release of Information

  • If you need to get information from your medical records, please contact our Release of Information Office, The Release of Information Office is located in Building 155, Room A-103, or call (928) 445-4860 ext. 6350.  For more information, please visit Release of Information.

Suicide Prevention Coordinator

YOU ARE NOT ALONE - Call 24 hours/day, 7 days/week
Veterans Crisis Line: 1-800-273-TALK (8255)
 

Telicare

  • For Veterans in need of medical advice or assistance with appointments calls are answered locally 8:00 a.m. to 4:00 p.m., Monday - Friday (except Federal Holidays). For more information visit Telicare.  Emergency medical advice is available after hours:
  • Local Phone:  (928) 776-6197
  • Toll Free:  1-800-581-8387 

Transitional Care Management (TCM) Program (Formerly known as OEF/OIF Coordinator)

  • TCM Program Manager Colleen Ward
    Local Phone: (928) 445-4860, ext. 4849
    Toll Free: 1-800-949-1005, ext 4849

  • TCM Case Manager Robert 'Bobby' Fields
    Local Phone: (928) 445-4860, ext. 4851
    Toll Free: 1-800-949-1005, ext 4851

  • The TCM Team is locatged in Bldg. 155, Rooms 235 & 236

Tuba City Primary Care Telehealth Outpatient Clinic

  • Local Phone: (928) 283-4465
    Fax Number: (928) 283-5916

Veterans Justice Outreach Coordinator

  • Mark McLaughlin, LCSW
    Phone (928) 445-4860, Ext. 7083

Women Veterans Program Manager

  • Susan Johnson-Molina
    Local Phone: (928) 445-4860, ext. 6688
    Toll Free: 1-800-949-1005, ext. 6688

Hours of Operation:

  • 8:00 a.m. to 4:30 p.m., Monday - Friday (Except federal Holidays)
    For more information, please visit our Patient Concerns page.