Northern Arizona VA Health Care System

Contact the Northern Arizona VA Health Care System

Northern Arizona VA Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Prescott VA Medical Center

• Local Phone: (928) 445-4860
  Toll Free: 1-800-949-1005

American Indian Services Coordinator

• Shawndin Tracy 
• Local Phone: (928) 445-4860 ext. 3397
  or 928-910-3072

Anthem Clinic

• Local Phone: (623) 249-2300
• Toll Free:  1-800-949-1005 ext. 2300

Appointments and Scheduling

• Local Phone: (928) 776-6197
  Toll Free: 1-800-581-8387
  For more information, please visit our Appointments page.

Billing and Collections

• To speak with someone in our billing section, call the Medical Center at (928) 445-4860, ext. 6876, or Toll Free: 1-800-949-1005, ext. 6876, or visit our Billing and Insurance page.  For more information, visit the Copays and Charges website.

Caregiver Support Coordinator

• Tracy Schrunk, LSW Caregiver Support Coordinator
  Prescott Local Phone: (928) 445-4860, ext 5352.   
  Toll Free: 1-800-949-1005, ext 5352

Chaplain

• Gerald Miller                                
• Local Phone: (928) 445-4860 ext. 6478
  
  
• Peter Christian
• Local Phone: (928) 445-4860 ext. 6055

Chinle Clinic

• Local Phone: (928) 674-7675

Compensation and Pension Appointments

• Compensation and Pension Appointment Line
  Phone (928) 445-4860 ext. 6195

Contact the VA - Inquiry Routing and Information System (IRIS)

• VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

Cottonwood Clinic

• Local Phone: (928) 649-1532
  Toll Free: 1-800-949-1005, ext. 5600

Emergency Hospitalization

• Local Phone: (928) 445-4860, ext. 6484 (between the hours of 8 a.m. - 4:30 p.m.)
  Local Phone: (928) 445-4860, ext. 6367 (Weekend, Holiday, Evening, Night hours)
  Fax Number: (928) 775-8666

Enrollment Coordinator

• Local Phone:  (928) 445-4860, ext. 6897

Equal Employment Opportunity Manager (EEO)

• Kim Johnson
  Local Phone:  (928) 776-6146

Flagstaff Clinic

• Local Phone:  (928) 226-1056                                                                     
  Toll Free:  1-800-949-1005, ext. 7820 

Fee Basis

• Local Phone: (928) 445-4860, ext. 6030
  Toll Free: 1-800-949-1005, ext. 6030

Former Prisoner of War (FPOW) Advocate

• Local Phone:  (928) 445-4860, ext. 5421

Freedom of Information Act (FOIA)

• Privacy Officer:  (928) 445-4860 ext. 6190
  Toll Free:  1-800-949-1005 ext. 6190
  E-mail at 649FOIA@VA.GOV  

Health Care Benefits

• Local Phone: (928) 445-4860, ext. 6224
  Toll Free: 1-800-949-1005, ext. 6224
  For more information, visit our Eligibility page or the VA Health Care Benefits Center web site.

Health Promotion Disease Prevention (HPDP)

The HPDP program provides education to help promote good health and prevent chronic disease from developing

• Phone:  928-445-4860 ext 6815

Holbrook Primary Care Telehealth Outpatient Clinic

• Local Phone: (928) 524-1050

Healthcare for Homeless Veterans Program Coordinator

• Local Phone: (928)445-4860, ext. 6380
  Toll Free: 1-800-949-1005, ext. 6380

Homeless Veteran Coordinator

• Jason Ramos, LSW
  Phone (928) 445-4860 ext 5274
• After duty hours:  928-632-6636

Human Resources

• Local Phone: (928) 776-6015
  Toll Free: 1-800-949-1005, ext. 6015
  For more information, visit our Careers page.

Kayenta Clinic

• Local Phone: (928) 445-4860 ext. 3392

Kingman Clinic

• Local Phone: (928) 718-7300

Laboratory

• Building 164   928-445-4860 ext. 7630

Lake Havasu City Clinic

• Local Phone: (928) 505-7100
  Toll Free: 1-800-949-1005, ext. 7100

Low Vision Clinic

• Building 117, First Floor, Room 147   928-445-4860 ext. 6018
• Spencer Peterson

Military Sexual Trauma Coordinator

• Julie Borovik
  Local Phone: (928) 445-4860, ext. 4831
  Toll Free: 1-800-949-1005, ext. 4831

My HealtheVet Coordinator

• Tim Howe
• Phone: 928-830-7644

Nurse Advice Line

• Toll-Free
• Phone: 1-800-581-8387

Page Primary Care Telehealth Outpatient Clinic

• Local Phone: (928) 645-4966

Patient Advocate

• Nissa Winstead
• Eunice Tomala
  Building 117, Room 1B-106
  Local Phone: (928) 776-6008
  Toll Free: 1-800-949-1005, ext. 6008

Polacca Primary Care Telehealth Outpatient Clinic

• Local Phone: (928) 283-4465

Pharmacy

• Pharmacy, Bldg. 164
  Local Phone: (928) 445-4860, ext. 6143
  Toll Free: 1-800-949-1005, ext. 6143
• Refill Line
  Local Phone: (928) 717-7470
  Toll Free: 1-800-949-1005, ext. 7470
• Online refills and medication information via MyHealtheVet 
  For more information, visit our Pharmacy page.

Police (VA)

• Bldg. 28
  Local Phone: (928) 776-6019
  Toll Free: 1-800-949-1005, ext. 6019

Privacy Officer

• Call the Medical Center at (928) 445-4860 ext. 6190, or 1-800-949-1005, ext. 6190 or e-mail at 649FOIA@VA.GOV

Public Affairs

• Members of the news media should contact our Public Affairs Officer at (928) 717-7587.  For urgent matters or after hours, please call (928) 776-6019. For more information, visit our News Room.

Release of Information

• If you need to get information from your medical records, please contact our Release of Information Office, The Release of Information Office is located in Building 155, Room A-103, or call (928) 445-4860 ext. 6350.  For more information, please visit Release of Information.

Suicide Prevention Coordinator

YOU ARE NOT ALONE - Call 24 hours/day, 7 days/week
Veterans Crisis Line: 1-800-273-TALK (8255)
 

Telicare

• For Veterans in need of medical advice or assistance with appointments calls are answered locally 8:00 a.m. to 4:00 p.m., Monday - Friday (except Federal Holidays). For more information visit Telicare.  Emergency medical advice is available after hours:
• Local Phone:  (928) 776-6197
• Toll Free:  1-800-581-8387 

Transitional Care Management (TCM) Program (Formerly known as OEF/OIF Coordinator)

• TCM Program Manager Colleen Ward
  Local Phone: (928) 445-4860, ext. 4849
  Toll Free: 1-800-949-1005, ext 4849
  
  
• TCM Case Manager Robert 'Bobby' Fields
  Local Phone: (928) 445-4860, ext. 4851
  Toll Free: 1-800-949-1005, ext 4851
  
  
• The TCM Team is locatged in Bldg. 155, Rooms 235 & 236

Tuba City Primary Care Telehealth Outpatient Clinic

• Local Phone: (928) 283-4465
  Fax Number: (928) 283-5916

Veterans Justice Outreach Coordinator

• Mark McLaughlin, LCSW
  Phone (928) 445-4860, Ext. 7083

Women Veterans Program Manager

• Susan Johnson-Molina
  Local Phone: (928) 445-4860, ext. 6688
  Toll Free: 1-800-949-1005, ext. 6688

Hours of Operation:

• 8:00 a.m. to 4:30 p.m., Monday - Friday (Except federal Holidays)
  For more information, please visit our Patient Concerns page.